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NEED A PHILIPPINES PAYROLL, HR, RECRUITMENT SERVICE? An ideal transitional stage between using a BPO and fully independent incorporation is to use our Payroll, HR and Recruitment Services. This is part of the EOS / Technology Elite incubation services, which is a modular approach to meeting your...

HAVE YOU OUTGROWN YOUR BPO? It is not unusual for organisations with an offshore team of 20 or more to feel constrained by the outsourcing or BPO facility they started with.  You may feel that although your provider was an important part of the journey to date,...

Offshoring or “multi-shoring” of office-base roles has become a hot topic for good reason. Never before in the history of commerce has there been a way to massively increase profit, and at the same time substantially improve services.  Yet many businesses fail to hit their expectations,...

I’ve written before about the rapidly increasing popularity with offshoring white-collar roles and the equally stunning 50% failure rate.  For every Australian or New Zealand business which gets a cost saving or a capacity increase through using staff in places like the Philippines, another business gets...

While catching a taxi home from the airport yesterday it occurred to me that it cost me the same amount for a 40 minute cab ride in Manila as it cost to simply get INTO a Brisbane taxi and close the door. We tend to think...

Surely this is ridiculous - recently reported by CCIQ https://www.cciq.com.au/news/boorish-drunk-wins-unfair-dismissal-case/ an employer tries to do the right thing to protect female employees harassed at a work function by a "boorish, drunk" manager, whom they fired for his behaviour.  The Fair Work Commission rules that it was the employer's...

I have seen the future … I’m sorry it didn’t work out well for your business, but let me tell you what I saw.  I saw an “outsourcing” industry making it easy for business of all sizes to employ global teams. I saw that it was the...

In a recent meeting with one of my clients, we reviewed the global-sourcing strategy for his business and calculated the most proactive ways to move it into the next phase.  He had been to both our offshoring seminar and on our Philippines Strategy Tour before hiring...

Australia is one of the most urbanised countries in the world, with around 90% of our population living in cities. This presents an ongoing ongoing challenge for regional businesses that often struggle to find qualified and skilled staff. Take the example of an accountant in Lismore,...

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