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Articles

There is no respite for businesses on the edge of insolvency as the ATO doubles its “pay up or wind up” orders.  This comes on the back of a period of an ongoing high number of business failures due to insolvency, and the resulting personal...

One of the things we teach to directors and CEOs in our workshops and on our offshore tours is that “outsourcing” is no longer what most people assume, and the term itself is now misleading. Around ten years ago the call centre industry began to splinter...

HOW OFFSHORING IMPACTS YOUTH UNEMPLOYMENT AND WHAT AUSTRALIA CAN DO Remarkably, there still seems to be no comment from either state or federal governments about the impact of offshore employment upon youth employment or employment generally. This is possibly because there is little that can be done...

If you don’t understand that global resourcing is the biggest shift in labour allocation that the world has ever seen, then you also won’t understand that it is putting your business in imminent danger. You're very much like the saddle makers of the early 1900s...

I wrote about this in early 2013 in my book "The Third Wave", warning that it was the next inevitable stage of globallisation and it was due to impact almost every business in Australia. In some industries it's already happening. In the IT industry our research...

I am writing this because I find myself telling other business owners this information regularly. People who don’t pay when they know they should are basically thieves – they are taking your money and they deserve to be forced to pay. Others are professional liars and manipulators...

Six years ago I could not have pointed to the Philippines on a map. Today I take business clients there every month and reveal to them everything I’ve learned about global resourcing over five years of amazing experiences. It began in 2010 when I started experimenting...

If you haven't already noticed, there are an ever-increasing number of faked profiles on Linked In. On average I get 1 a week trying to connect with me - so around 50 a year, and my network currently is less than 2000 people. At best they...

Did you know that parts of several Philippines business districts have turned into "mini-Australia" because there are such a large number of Australian businesses setting up their offshore teams there? In parts of Manila, Clark, and to a lesser extent Cebu, it is now very...

I've been exploring the offshoring / outsourcing / BPO industry since about 2009. In that time I have done extensive research on the industry and its evolution, spoken to hundreds of businesses owners and managers about their offshoring experiences in The Philippines, published a book...