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The Blog

16
Mar

The Ethics of Offshoring

Much is written in the media about the 'slave wages' and sweat shops of Asia. This concept is outdated and virtually irrelevant when it comes to skilled 'white collar' roles offshore.

When it comes to offshore labour, there are two key ethical concepts that tend to concern both Australian employers and the public generally: the ethics of working conditions, and the ethics of low wages. 

Generally speaking, Australian employers show the same behaviour offshore as they would show in Australia. They run offshore teams because it makes businesses sense to do so, not because they have a diabolical urge to oppress the poor. They therefore spend money on wages and work environments that are conducive to getting a high quality result, and more often than not this means paying above market rates for wages, and utilising A-grade office environments. 

Read more: The Ethics of Offshoring

06
Mar

How long until wages and expectation in poorer countries match Australia's?

Here is an interesting question sent to us recently, and my response:

Hi.. I finished reading your book today.. It was a great read! A bit of an eye opener for what lays ahead.. But that info will enable people to better prepare for it... A question, in the countries we're off shoring work, do you see in a generation or two the same feeling of entitlement we currently have here? i.e. push for higher minimum wages. We're all human and always want more than we have!.

My Response:

Hi! I'm glad you enjoyed the book. Please give it to someone else  to read as well. Particularly someone in a non-management white collar job, or someone with kids in high school. 

Read more: How long until wages and expectation in poorer countries match Australia's?

12
Feb

Set yourself up properly now, in expectation of greater oversight later

Right now for small and medium Australian businesses who set up offshore, there is usually little in the way of industry compliance checking of the offshore operation with regards to areas like data security, privacy legislation, and staff training.  There are exceptions of course, banking and healthcare being two industries that are more heavily monitored.

It is reasonable to assume however, that as offshoring grows, and industry and government awareness of offshoring grows, that compliance will not be far behind.

Read more: Set yourself up properly now, in expectation of greater oversight later

07
Feb

Curious about offshoring? Visit with us and see for yourself.

Easy Offshore provides workshops here in Australia, and also takes clients on customised or group tours of 3 cities in The Philippines.

http://easyoffshore.com.au/index.php/offshore-news/workshops

As reported in the Courier Mail 8th Feb 2014

IT entrepreneur and outsourcing guru Scott Linden Jones said about 25,000 Australian roles were exported to Philippines-based outsourcing companies last yearand predicted the figure would soar to 50,000 in 2014, not counting jobs being exported to India or China.

Read more: Curious about offshoring? Visit with us and see for yourself.

24
Jan

Top Ten Reasons Why Outsourcing / Offshoring Fails

WHETHER YOUR AUSTRALIAN BUSINESS IS JUST STARTING TO EXPLORE THE CONCEPT OF HAVING "WHITE-COLLAR" TASKS DONE OUTSIDE OF AUSTRALIA, OR YOU HAVE BEEN EXPERIMENTING FOR SOME TIME, YOU MAY HAVE NOTICED THAT IT'S NOT ALWAYS EASY TIMES AND HUGE SAVINGS WHEN IT COMES TO OFFSHORING.  YET WHEN DONE WELL, THE COMMERCIAL ADVANTAGES ARE HUGE.

But my research indicates that as many of HALF the businesses doing work offshore end up with a poor result, poor productivity, or just outright failure. Why?  Not many people talk about this, for a few reasons.

Firstly, most people don't realise. If your offshore project floundered, then its easy to make assumptions about why, such as "our business just isn't right for offshoring", or "the providers cant do what they say they can do".

Read more: Top Ten Reasons Why Outsourcing / Offshoring Fails