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The Blog

06
Nov

Why recruitment and training is crucial to successful offshoring

Offshoring has a lot of appeal, and Australian businesses in record numbers are setting up offshore teams. However, far too many are getting a poor result by having fundamentally flawed methods, or by using staffing facilities which themselves have flawed methods.

The Philippines has a lot of appeal for offshoring, due to its similar time zone, the quantity of educated workers, the quality of their English, and the low (but ethical) cost of labour. It is also a very familiar and easy place to visit, and many Australian business owners who attend our strategy tours are surprised at just how much it feels like doing business in Australia.

Read more: Why recruitment and training is crucial to successful offshoring

16
Oct

Offshore staffing evolves to attract small and medium business

Directors and CEOs who have not seriously reviewed the benefits of having teams in different parts of the world are often held back by the belief that “Outsourcing” results in them losing control over a portion of their business.

These concerns are outdated. For a number of years there have been more advanced methods of hiring offshore staff, which allows for as much control as you wish to have.

Outsourcing refers to an organisation shifting any body of work, that has been done previously by internal employees, to a third party provider. This has long been common practice between Australian companies within Australia's borders. For example, most SMEs choose to outsource technology to third party Australian IT services providers, rather than hiring their own IT staff. This already happens on a huge scale with everything from payroll and accounting to outsourcing the care of indoor office plants to a specialist.

Read more: Offshore staffing evolves to attract small and medium business

19
Sep

Perfect financial storm looms closer for Australia

In my 2012 book The Third Wave, I presented the facts surrounding the shift of massive numbers of jobs from Australia to global labour hubs such as the Philippines.

These were specifically NOT manufacturing roles (which is rather old news), but a newer phenomenon of skilled ‘white-collar’ roles shifting to lower cost countries with workers who have equivalent skills and high quality English.

My research led me to predict that around one million office-based roles will ultimately shift out of Australia, never to return.

Read more: Perfect financial storm looms closer for Australia

29
Aug

Forget pros and cons of offshoring: This is the new global business reality

I often get asked if I am “pro-outsourcing” and whether I think that is good for Australia. In fact, I don't consider myself either for or against offshoring; I simply think it is the new reality of the business world in which I operate.  

You can adapt your business to global resourcing, or you can carefully build a strategy to bypass it.  But these are the forces of capitalism at work, so one thing you cannot do is ignore it.

Read more: Forget pros and cons of offshoring: This is the new global business reality

16
Jul

Typhoons in Philippines - Updates available here

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